Whitman Online Learning FAQs

What is Metrix Learning?

Metrix Learning is an e-learning platform. We provide training in various desktop/IT/business skills. We also offer training and test preparation for various industry-recognized certifications. Our goal is to help people gain job skills and certifications to improve their careers.

What do I get when I subscribe?

You will have access to over 5,000 of professional grade online learning courses at your finger tips - available to you at home, at work, or anywhere you have access to the internet. You can choose from a variety of learning tracks, such as: basic computer application skills, IT Professional skills, Leadership, communication, accounting, and other in demand skills that are needed in today's economy.

Included in this program are state of the art job skill assessments and recommendations for specific courses needed to improve job skill competencies. Also, you will have access to local job opportunities that directly relate to the type of jobs you are targeting.

What is the quality level of the learning content?

The content has been designed by professional instructional designers and has received numerous awards and been recognized for excellence from several e-learning authorities in the industry. This same content you will enjoy has been used by major companies all over the world. In fact, most of all the Fortune 500 companies use. Each course includes a variety of learning tools such as presentations, simulations, videos, and quizzes.

What are the benefits of having my own personal learning library?

Having the knowledge you need when you need it is empowering. In today's competitive and changing world those who take control of their future and prepare themselves have no need to fear. Acquiring knowledge and improving ones skill sets are paramount in building a satisfying and sustainable career and life.

A personalized learning library prepares you and your loved ones for new and better opportunities now and in the future. Impress current and future employers by completing these courses and keeping your skills marketable and add them to your resume as skills you now have.

What languages are the courses available in?

All courses are available in English and most of the core curriculum is available in Spanish.

How long will I have access to my learning library?

You will have up to twelve months to enjoy your chosen courses. This access starts from the time you receive your login information. At the end of your subscription, you will be able to log into your Metrix account to view certificates, however, you will not be able to access courses. At the end of your subscription you may opt to end or continue your subscription.

How long do I have to wait until receiving my login information?

You should receive an email immediately upon submitting payment with your login information.

How many times can I take a course?

You can take any course as many times as you wish. However, if you already completed a course, re-taking it will reset your score.

Do I have to complete an activity in one sitting?

No, you will be able to bookmark your place in a course and return to it at another time.

Are technical and customer support services available?

Yes. Online and over the phone support is available to help you with any questions you may have. You can submit support tickets in the system or contact support@metrixlearning.com.